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Accessibility Statement

This statement was prepared on 09/10/2025 and will be updated as accessibility improvements are implemented.

General

Gosselin Group is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone, and applying the relevant accessibility standards.

Conformance status

The Gosselin Group website (gosselingroup.eu) is partially conformant with WCAG 2.1 Level AA standards.

Feedback

We welcome your feedback on the accessibility of the Gosselin Moving website. Please let us know if you encounter accessibility barriers:

We try to respond to feedback within 10 business days.


Technical information

The Gosselin Group website relies upon the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

  • HTML
  • CSS
  • JavaScript
  • Web fonts

These technologies are relied upon for conformance with the accessibility standards used.

 

Assessment approach

Gosselin Group assessed the accessibility of this website by the following approaches:

  • External evaluation


Known issues and non-accessible content

Despite our best efforts to ensure accessibility of the Gosselin Group website, there may be some limitations. Below is a description of known limitations, and potential solutions. Please contact us if you observe an issue not listed below.

Current accessibility issues

  1. YouTube video embedding
    • Issue: The iframe element used for YouTube video embedding is missing a descriptive title attribute
    • Impact: Screen reader users may not understand the purpose of the embedded content
    • WCAG reference: 2.4.2 Page Titled, 4.1.2 Name, Role, Value
    • Third-party limitation: YouTube embeds are third-party content that cannot be directly modified by Gosselin
    • Workaround: Video content can be accessed directly on YouTube where native accessibility features are available
    • Status: Exploring implementation options within YouTube embedding constraints
       
  2. Video accessibility
    • Issue: YouTube videos embedded on our website are missing closed captions and transcripts
    • Impact: Users who are deaf, hard of hearing, or in sound-sensitive environments cannot access video content
    • WCAG reference: 1.2.2 Captions (Prerecorded), 1.2.3 Audio Description or Media Alternative
    • Workaround: Please contact us using the information above for alternative access to video content
    • Status: Exploring transcript and closed captions provision for Youtube content
       
  3. Insufficient normal text contrast
    • Issue: Some normal text elements do not meet the minimum contrast ratio of 4.5:1
    • Impact: Users with visual impairments or color vision deficiencies may have difficulty reading text content
    • WCAG reference: 1.4.3 Contrast (Minimum)
    • Workaround: Users can adjust browser zoom or use high-contrast browser extensions
    • Status: Scheduled for correction in upcoming design system update
       
  4. Insufficient large text contrast
    • Issue: Some large text elements do not meet the minimum contrast ratio of 3:1
    • Impact: Users with visual impairments may struggle to read headings and other large text elements
    • WCAG reference: 1.4.3 Contrast (Minimum)
    • Workaround: Users can adjust browser zoom or use high-contrast browser extensions
    • Status: Scheduled for correction in upcoming design system update
       
  5. Duplicate headings for menu labels
    • Issue: Multiple heading elements contain identical text, creating confusion in navigation structure
    • Impact: Screen reader users may have difficulty distinguishing between different sections when using heading navigation
    • WCAG reference: 2.4.6 Headings and Labels, 4.1.2 Name, Role, Value
    • Workaround: Users can navigate using other methods such as landmarks or skip links
    • Status: Under review for navigation restructuring
       
  6. Title attribute on image elements
    • Issue: Some image elements have title attributes that may interfere with screen reader functionality
    • Impact: Screen reader users may receive redundant or confusing information when encountering images
    • WCAG reference: 4.1.2 Name, Role, Value
    • Workaround: Alternative text is provided for most images to convey essential information
    • Status: Reviewing and removing unnecessary title attributes
       
  7. Image role missing on SVG elements
    • Issue: SVG elements lack appropriate role attributes to identify them as images to assistive technology
    • Impact: Screen reader users may not correctly identify decorative or informational graphics
    • WCAG reference: 4.1.2 Name, Role, Value
    • Workaround: Most SVG content is decorative and does not affect core functionality
    • Status: Adding appropriate roles and labels to SVG elements
       
  8. Missing href attribute
    • Issue: Some link elements are missing the href attribute, making them non-functional for keyboard and screen reader users
    • Impact: Users relying on keyboard navigation or assistive technology cannot access these interactive elements
    • WCAG reference: 2.1.1 Keyboard, 4.1.2 Name, Role, Value
    • Workaround: Alternative navigation methods are available through main menu and site search
    • Status: Identifying and fixing malformed link elements
       
  9. Link element without link text
    • Issue: Some link elements lack descriptive text or accessible names
    • Impact: Screen reader users cannot determine the purpose or destination of these links
    • WCAG reference: 2.4.4 Link Purpose (In Context), 4.1.2 Name, Role, Value
    • Workaround: Users can contact us for information about specific content or services
    • Status: Adding descriptive text or aria-labels to all interactive links

Third-party content and limitations

Some features on our website may be provided by third-party services that may not fully meet accessibility standards. These include:

  • YouTube video embeds

While we cannot directly control these third-party tools, we are committed to working with providers to improve accessibility and will replace services that cannot meet accessibility standards when viable alternatives become available.

 

Need Immediate Assistance?

If any accessibility barriers prevent you from accessing information or services you need, please contact us immediately using the contact information provided above. We will provide the information through alternative means.


Accessibility Features

The Gosselin Group website includes the following accessibility features:

  • Skip navigation link to main content
  • Semantic HTML structure with proper heading hierarchy
  • Alternative text for images
  • Keyboard navigation support
  • Clear and consistent navigation
  • Sufficient color contrast ratios (in most areas)
  • Responsive design that works across different screen sizes
  • Form labels and instructions

 

Limitations and alternatives

We strive to make all content on our website accessible. However, if you encounter any barriers or need assistance with any part of our website, we are committed to providing the information through alternative means. Please contact us using the information provided above.