Digital Sales Executive

For the customer service and sales team in Belgium      

Are you familiar with sales and customer service and would you like to join our expanding team?
Then we have good news for you! For our offices in Belgium we are looking for a Digital Sales Executive. 

To survey, evaluate (estimate), quote and book, Customers International removal, packing, shipping and storage requirements; advise clients on our practice and procedures and assess the clients requirements and needs; report details of Booked moves in an accurate and prompt manner to the applicable international move manager or coordinator.

Job content:

  • Conduct virtual surveys to assess client’s household and personal effects and identify their requirements;
  • Promote the Company’s expertise and range of services, and counsel clients on the Company’s procedures, documentation, transport and shipping options, transit-insurance and foreign customs requirements, as applicable;
  • Use the designated company directed software (Yembo or equivalent) to provide detailed pre-move survey report forms, with a detailed list of the intended goods to be submitted for removal, estimated volume(s), equivalent weight, list of required packing materials, wooden cases (crates) special handling equipment, vehicles, exceptional items requiring additional manpower or other specialist or external assistance, access, carry and parking restrictions, to facilitate the preparation of accurate quotations and allocation of resources to properly carry out the removal;
  • Adhere to role specific KPI’s around surveys, quotations, bookings, revenue and Margin reporting;
  • You are part of a team managed from the UK.

Your talents:

  • Experience in Sales and preferably virtual surveying, although training will be given;
  • Good organisational skills to manage own diary and swiftly provide quotations;
  • Excellent communication skills, both through email and video call to both internal and external customers;
  • Desire to meet and exceed set KPI’s;
  • You are fluent in Dutch, French and English (both spoken and written).

Our offer:

  • A challenging position in an international company;
  • A competitive salary package with benefits;
  • Extensive training and growth opportunities (internally and externally);
  • Working in a small team where colleagues are important.

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