Banner image for news section

Welcome to our news section

People who understand the story behind a move make all the difference

As Benelux manager in the moving division, Madeline is the glue that holds the sales, customer service, pricing and operations teams together.  

“The story of how I came in contact with Gosselin is an unusual one,” Madeline tells us. “In my previous job, one of my customers was using Gosselin to move from Italy to Portugal. During the move, one of the drivers got into an accident. The communication with Barbara Savelli at Gosselin went so well, and I was truly impressed. I decided to apply for a job there. Customer care is so important: if you can properly assist customers during an unexpected event, they are often even happier than they would have been if nothing had gone wrong.” 

“If there a particular item that is very important to your customer, we dedicate extra attention to that item. These little things ensure that your customer doesn’t get the feeling their move is just another one on a long list. Thanks to IT applications such as Moveware, it’s possible to share important information like this with all of the divisions and movers. Anyone who understands the story behind a move can really make the difference.”  

Madeline started her job at Gosselin six months before the corona outbreak. “The timing meant that we were never all at the office at the same time. I still feel very welcome, even from a distance (laughs). I really love this job. You can feel the intimacy of a family business even though it’s an international setting.”  

Madeline testimonial
Netflix

“Watching television series is not my thing! I already spend hours on a chair during the day so during my free time, I try to get as much out of life as I can. Swimming, cycling, running, working in my garden or perhaps getting a second master’s degree. You name it.” Madeline has already run eight marathons and wants to start cycling from the Netherlands to Deurne once a week soon. “I already bought a special Gosselin cycling outfit,” Madeline jokes. “I might has well advertise while I’m on the road.” 

ABOUT GOSSELIN: 

Founded in 1930, Gosselin currently employs more than 800 people who generate total sales of over 300 million Euros. Gosselin’s headquarters is located on the Albert Canal in Deurne where the container terminal connects the Port of Antwerp Bruges and the Port of Rotterdam with the European hinterland. With 56 offices in 34 countries, the company has strong representation in Europe, Eastern Europe, Russia, the Caucasus, Central Asia and China. The Gosselin Group consists of two divisions: Gosselin Moving and Gosselin Logistics.  

Gosselin Moving handles international moves for multinationals, expats, diplomats, military personnel and private individuals.  

Gosselin Logistics provides logistics services to businesses, with activities ranging from forwarding, warehouse storage and container processing to industrial logistics projects for heavy machinery and entire factories.  
 

Road VS Rail transport

European Logistics goes Multi-modal!

Gosselin currently launched a new trial project combining the usual road transport with train groupage in Europe. It is the perfect combination between handling large volumes, less reloads, less damage risks, and focusing on sustainability at the same time.
Pendelproeverij

Gosselin offers mobility menu via the ‘Pendelproeverij’

The ‘Pendelproeverij’ at Gosselin was a success! Colleagues were able to choose from a mobility menu filled with alternatives for those who are tired of driving in busy traffic. City bikes, electric bikes, speed pedelecs, but also subscriptions for public transport or the many public bicycle initiatives such as Blue-bike and Donkey Republic.
Pendelproeverij

Gosselin biedt mobiliteitsmenu aan via de 'Pendelproeverij'

De 'Pendelproeverij' bij Gosselin was een succes! Collega's konden kiezen uit een mobiliteitsmenu vol alternatieven voor degenen diehet beu zijn in druk verkeer te rijden. Er kon gekozen worden uit stadsfietsen, elektrische fietsen, speed pedelecs, maar ook abonnementen voor het openbaar vervoer of de vele openbare fietsinitiatieven zoals Blue-bike en Donkey Republic.