Quality certificates
The Gosselin management system has been awarded with a wide range of certificates, including ISO 9001, FAIM and many more.
ISO 9001
ISO 9001 provides a framework and set of principles that ensure a common-sense approach to the management of our organization to consistently satisfy customers and other stakeholders. In simple terms, it provides the basis for effective processes and effective people to deliver an effective service time after time.
FAIM
All FIDI certified companies, like Gosselin, are required to work according to the Quality Management System known as FAIM (FIDI Accredited International Mover). This widely recognized distinction is a prerequisite in our industry and only financially sound companies receive this renowned quality seal. The programme is regularly and independently audited and it is the only worldwide recognized standard for international moving. For more information on the FAIM quality standard, visit FIDI.
Several of our offices are FAIM accredited:
FIDI’s Branch affiliation
We guarantee that our offices at Brussels, Basel, Zürich and Geneva, being branch affiliates of their respective HQ’s in Belgium (Deurne) and Switzerland (Bern), apply to all FIDI-FAIM(PLUS) requirements.
We therefore have signed FIDI’s Branch Responsibility Statements:
- Belgium (Representing Brucargo)
- Switzerland (Representing Basel, Zürich and Geneva)
Any quality related questions?
Feel free to reach out to our quality department: quality@gosselingroup.eu