Our commitment to quality
Our quality policy
The quality policy of the Gosselin Group focuses on achieving an outstanding level of customer satisfaction. We believe that quality is a key driver for progress and is an integral part of every action we undertake. We are regularly audited and strive to continuously improve our quality standards.
We have developed and implemented an Integrated Management System for the purpose of continuous improvement.
Continuous improvement
Our management system allows us to achieve continuous improvement through:
- Clear Objectives
- Detailed Job Descriptions
- Intensive training programs for all employees
- Controlled documents
- Analysis of complaints
- Periodic internal and external audits
- Close follow up of our suppliers and subcontractors
- Periodic review of the system by top management
Memberships and certificates
The Gosselin Group holds ISO 9001, 14001, and 27001 certifications, along with an EcoVadis rating. These credentials, combined with our AEO and FIDI-FAIMPLUS status, confirm our compliance with international standards for quality, sustainability, and security in logistics and relocation.
FIDI-FAIMPLUS
Several of our offices are FAIMPLUS accredited:
Belgium - Antwerp / Brussels
France – Paris
Germany – Frankfurt/Berlin
Italy - Rome
The Netherlands - Rotterdam
Switzerland – Basel/Bern / Zurich / Geneva
United Kingdom – London
Copies of our certificates are available upon request via quality@gosselingroup.eu